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The first time people look at any given ad, they don’t even see it

In 1885, Thomas Smith wrote a guide called Successful Advertising. He wrote: The first time people look at any given ad, they don’t even see it. The second time, they don’t notice it. The third time,...

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The sales journey

Customers go through a journey with you, before they buy: 1. Suspect An individual or enterprise that you want to do business with. They will fit your marketing criteria and they will probably belong...

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Do you delegate?

It’s late in the evening and you are still in the office fixing problems. Or, you took your mobile phone on holiday, even though your partner said ‘no work this time darling or I’ll leave you / go on...

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Open questions in sales conversations

Different types of question generate different responses. For example, an open question cannot usually be answered with a “Yes” or a “No”.  Open questions can be used to get people talking. Here is an...

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How to write an eBook

Who’s got a book they’d like to write, has an idea for a book or has even written some of it down? At every networking event I go to, I meet at least 2 or 3 people who have. So what’s stopping you? For...

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Your 2016 marketing strategy: 12 questions to ask yourself

What is your 2016 marketing strategy? Here are 12 questions to ask yourself: 1.  What is your offer to the marketplace? (This should be a simple sentence or two that anyone can understand). 2.  What is...

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10 Tips to Achieve Your Goals

The start of a New Year is a time for new beginnings and traditionally a time to make a commitment to achieve a goal.  How many people do you know who set goals and talk about big plans, but then they...

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The Customer Timeline

Think of your customers in terms of a timeline. In the past, there are dormant customers. Perhaps you could wake them up with an offer? In the present, are your current customers. Are you doing enough...

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Are you ever faced with having to make a really difficult decision

David Knowles-Leak www.dk-l.com speaks and writes on decision-making. Nothing gets done without a decision being taken and his mission is to help organisations, businesses and individuals to capitalise...

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Think of software as a strategic investment

Don’t think of software as a cost. Think of it as an investment in your enterprise. Software can provide you with a series of benefits, including: *  Better customer service *  Greater brand awareness...

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